Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

A refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It can take up to within 5-7 working days after the refund is processed to get credited to the customer’s bank account.

Shipping Returns

To return your product, you should place a return request within the website and a pickup will be arranged.

Need help?

Contact us at ali@herbandmedicine.com for questions related to refunds and returns.